


FAQ
What is Terréa Refill Signature Fabric Conditioner used for?
Terréa Refill Signature Fabric Conditioner is designed to replenish your original Terréa bottle while softening laundry, caring for fabric fibres and leaving garments with a refined premium scent.
How does the Terréa refill work?
Terréa refill pouches are designed to pair easily with the original bottle, so the product can be poured from one into the other neatly and simply. It is a more considered way to continue your laundry ritual while reducing packaging waste.
Can I use the Terréa Silicone Measuring Cup for refill products?
Not usually. Terréa refill pouches and original bottles are designed for a clean, easy pour, so the product transfers smoothly from one to the other without the need for a measuring cup.
Is this the same fabric conditioner as the original bottle?
The refill is designed to give you the same product experience in a lower-waste format, so you can continue using your chosen fabric conditioner without replacing the main bottle each time.
What does Amber, Guaiac Wood & Patchouli smell like on laundry?
It leaves fabrics with a warm, smooth and quietly sensual scent. Amber brings softness, guaiac wood adds a smoky woody depth, and patchouli gives the fragrance a rich, grounded finish.
Will the Amber, Guaiac Wood & Patchouli scent feel heavy on fabric?
No. On laundry, the scent is designed to feel elegant and enveloping rather than overpowering. It leaves a polished, cocooning finish without becoming too dense.
Is Terréa Signature Fabric Conditioner suitable for delicate fabrics?
Yes. It is designed for a gentler laundry routine and can be used on many delicate everyday fabrics. Always check the garment care label before use.
Can I use Terréa Signature Fabric Conditioner on sportswear or Lycra?
For technical sportswear, performance fabrics and Lycra-rich garments, it is best to follow the care label first. Some activewear brands recommend avoiding conditioner to help preserve moisture-wicking performance.
Can I use this refill for bedding, towels and nightwear?
Yes. It is a beautiful choice for bed linen, towels and nightwear when you want fabrics to feel softer and more sensorial after washing.
Is this laundry refill suitable for sensitive skin?
It is made with gentle, plant-based ingredients and designed for a softer laundry experience. If you have very sensitive skin, it is best to review the ingredient list before use.
Is Terréa Refill Signature Fabric Conditioner safe to use around children and pets?
Terréa products are designed for modern homes and made with thoughtfully chosen ingredients. As with any laundry product, keep the pouch out of reach of children and pets and avoid direct contact with eyes or ingestion.
Why choose the refill instead of buying a new bottle each time?
The refill format helps reduce unnecessary packaging waste while letting you keep the original bottle in use. It supports Terréa’s more thoughtful, refill-led approach to home care.
What are the UK delivery and returns terms for this product?
Terréa currently delivers within the United Kingdom. Most online orders have a 14-day cancellation period from the day after delivery, followed by 14 days to return the goods. Please note that opened sealed liquid products are usually non-returnable unless faulty.

