
FAQ
What is Terréa Refill Floor Delicate Cleaner used for?
Terréa Refill Floor Delicate Cleaner is designed to replenish your original Terréa bottle while helping you clean sealed hard floors with a refined everyday finish.
How does the Terréa refill work?
Terréa refill pouches are designed to pair easily with the original bottle, so the product can be poured from one into the other neatly and simply. It is a more considered way to continue your laundry ritual while reducing packaging waste.
Can I use the Terréa Silicone Measuring Cup for refill products?
Not usually. Terréa refill pouches and original bottles are designed for a clean, easy pour, so the product transfers smoothly from one to the other without the need for a measuring cup.
Is this the same floor cleaner as the original bottle?
The refill is designed to give you the same product experience in a lower-waste format, so you can continue using your chosen floor cleaner without replacing the main bottle each time.
What does no-rinse floor cleaner mean?
A no-rinse floor cleaner is designed to be diluted and used without rinsing afterwards. This makes everyday floor care quicker and more convenient, while still leaving a clean, polished finish.
Which floor types can I use Terréa Floor Delicate Cleaner on?
It is suitable for many sealed hard floors used in everyday living spaces. For natural stone, untreated wood, waxed surfaces or other delicate finishes, we recommend testing on a small hidden area first and following the flooring manufacturer’s care guidance.
Can I use Terréa Floor Delicate Cleaner on wooden floors?
It can be used on many sealed wooden floors, but not all wood finishes behave the same way. For oiled, waxed or untreated wood, patch test first and follow the floor manufacturer’s instructions.
Will Terréa Floor Delicate Cleaner leave streaks or residue?
When used in the correct dilution, it is designed to leave floors clean and fresh without the heavy residue that can make floors feel sticky or dull. Using too much product may affect the finish, so it is best to follow the recommended amount.
What does Amber, Guaiac Wood & Patchouli smell like in the home?
It leaves behind a warm, smooth and grounding scent. Amber adds softness, guaiac wood brings a smoky woody depth, and patchouli gives the fragrance a rich, quietly cocooning finish.
Will the Amber, Guaiac Wood & Patchouli scent feel heavy indoors?
No. The fragrance is designed to feel elegant and atmospheric rather than overpowering. It brings warmth and depth to the space without the harsh chemical impression often associated with conventional surface cleaners.
Can I use Terréa Floor Delicate Cleaner in homes with children and pets?
Terréa products are designed for modern homes and made with thoughtfully chosen ingredients. As with any floor cleaner, keep the bottle out of reach of children and pets and allow the floor to dry fully before heavy contact.
Why choose the refill instead of buying a new bottle each time?
The refill format helps reduce unnecessary packaging waste while letting you keep the original bottle in use. It supports Terréa’s more thoughtful, refill-led approach to home care.
What are the UK delivery and returns terms for this product?
Terréa currently delivers within the United Kingdom. Most online orders have a 14-day cancellation period from the day after delivery, followed by 14 days to return the goods. Please note that opened sealed liquid products are usually non-returnable unless faulty.

